{"id":2340,"date":"2026-04-24T15:22:06","date_gmt":"2026-04-24T15:22:06","guid":{"rendered":"https:\/\/home.ordercounter.com\/?page_id=2340"},"modified":"2026-04-24T15:22:06","modified_gmt":"2026-04-24T15:22:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/home.ordercounter.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 2026-04-01<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p id=\"posted-message-container\">Welcome to OrderCounter (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website <strong>ordercounter.com<\/strong> and use our mobile application (the \u201cApp\u201d), particularly our Android back office application.<br>By using our services, you agree to the collection and use of information in accordance with this policy.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Information We Collect<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">1. Personal Information<\/h2>\n\n\n\n<p id=\"posted-message-container\">We may collect personally identifiable information that you voluntarily provide, including:<br>Name<br>Email address<br>Phone number<br>Business information (e.g., restaurant\/store details)<br>Login credentials<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">2. Usage Data<\/h2>\n\n\n\n<p id=\"posted-message-container\">We automatically collect certain information when you use our website or app:<br>Device type and operating system (Android version, device model)<br>IP address<br>App usage behavior (features used, time spent)<br>Log files and diagnostics<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">3. Mobile App Permissions (Android)<\/h2>\n\n\n\n<p id=\"posted-message-container\">Our Android app may request access to:<br><strong>Internet access<\/strong> \u2013 required for syncing orders and data<br><strong>Camera (optional)<\/strong> \u2013 for scanning QR codes or uploading images<br><strong>Storage (optional)<\/strong> \u2013 for saving receipts or reports<br><strong>Notifications<\/strong> \u2013 to alert you about orders or updates<br>We only request permissions necessary for app functionality.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">How We Use Your Information<\/h2>\n\n\n\n<p id=\"posted-message-container\">We use collected data to:<br>Provide and maintain our services<br>Process and manage orders<br>Improve app performance and user experience<br>Communicate updates, alerts, and support messages<br>Monitor and prevent fraud or misuse<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Sharing of Information<\/h2>\n\n\n\n<p id=\"posted-message-container\">We do <strong>not sell your personal data<\/strong>. We may share information in the following cases:<br><strong>Service Providers:<\/strong> Third-party vendors who help operate our platform (hosting, analytics, etc.)<br><strong>Legal Requirements:<\/strong> When required by law or to protect rights and safety<br><strong>Business Transfers:<\/strong> In case of merger, acquisition, or asset sale<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Data Retention<\/h2>\n\n\n\n<p id=\"posted-message-container\">We retain your information only as long as necessary to:<br>Provide services<br>Comply with legal obligations<br>Resolve disputes<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Data Security<\/h2>\n\n\n\n<p id=\"posted-message-container\">We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Your Privacy Rights<\/h2>\n\n\n\n<p id=\"posted-message-container\">Depending on your location, you may have rights to:<br>Access your data<br>Correct inaccurate information<br>Request deletion of your data<br>Object to or restrict processing<br>To exercise these rights, contact us at the email below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Children\u2019s Privacy<\/h2>\n\n\n\n<p id=\"posted-message-container\">Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Third-Party Services<\/h2>\n\n\n\n<p id=\"posted-message-container\">Our app and website may include links or integrations with third-party services. We are not responsible for their privacy practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Changes to This Policy<\/h2>\n\n\n\n<p id=\"posted-message-container\">We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Contact Us<\/h2>\n\n\n\n<p id=\"posted-message-container\">If you have questions about this Privacy Policy, contact us at:<br><strong>Email:<\/strong> privacy@ordercounter.com<br><strong>Website:<\/strong> <a href=\"https:\/\/ordercounter.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ordercounter.com<\/a><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"posted-message-container\">Android-Specific Compliance <\/h2>\n\n\n\n<p id=\"posted-message-container\"><strong>Note:<\/strong> This policy is intended to comply with Google Play requirements, including:<br>Transparency about data collection and usage<br>Disclosure of permissions and data handling<br>User control over personal information<br><img decoding=\"async\" src=\"https:\/\/home.ordercounter.com\/wp-content\/uploads\/2024\/01\/0Home-Demo-RetailClippingMask-800x533.png\"><a href=\"https:\/\/ordercounter.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">OrderCounter<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 2026-04-01 Introduction Welcome to OrderCounter (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ordercounter.com and use our mobile application (the \u201cApp\u201d), particularly our Android back office application.By using our services, you agree to the collection and use of information<a href=\"https:\/\/home.ordercounter.com\/index.php\/privacy-policy\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2340","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/pages\/2340"}],"collection":[{"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/comments?post=2340"}],"version-history":[{"count":1,"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/pages\/2340\/revisions"}],"predecessor-version":[{"id":2341,"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/pages\/2340\/revisions\/2341"}],"wp:attachment":[{"href":"https:\/\/home.ordercounter.com\/index.php\/wp-json\/wp\/v2\/media?parent=2340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}